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Custom orders and a note about notes

We really like to make our organic seasonal farm boxes work for you, while balancing the ebb and flow of seasons and local fare. As many of you know we had been planning on offering our loyal subscribers a custom order. 

Unfortunately as we worked through what that may look like, we were unable to make it work in a way that delivered you the value for money and affordability that you have grown to love about our organic produce. At this stage we are not able to offer that service. 

What we can do however is two things:

We are now at 2 markets and growing, so if you want a truly custom order we encourage you to visit us at the market to select your own mix of organic produce.

Secondly, as always, we are open to you making up to three changes week to week on your farm box contents

The absolute best way and time to do that is to login to your online account here: https://www.goodharvest.com.au/account/login?manage-subscriptions  (save that link as a favourite/bookmark)

From this area you can manage your subscription (skip deliveries) and update your order notes before your order processes on the Friday night. That way we can guarantee that we will be able to make the swaps. If you miss the boat and your order processes then the next best thing you can do is email us before Saturday afternoon. 

As always, if you are asking for something to come out please let us know what to add instead from the list of what's already in the box. 

Also, if you are making a major change to your subscription via the customer login area, especially changing your address do please send us an email to confirm also :) 

Finally, if you have any questions on how this all works we are always happy to chat - you can reach Mick on 0447 415 993 or Kelly on 0405 960 205

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