We have a commitment to you that we will pick, pack and deliver your organic farm box on a Monday. That's right, it all happens in one day. This means that we are delivering the freshest produce to your door, alive and bursting with nutrients.
It means that we have team starting as early as 5am to get the produce picked and packed for you. Our delivery team starts at 2pm (usually it's the same people who picked the veggies).
We are delivering across the coast as far south as Glasshouse Mountains, up to Cooroy and over Witta/Obi Obi which often means that often our last delivery is made in the early evening, usually around or after dinnertime.
Combine all of this with lots of heat, we need to balance delivering produce at the right time, and not having it sit on your front verandah in the sun until you get home.
to make the most of the above factors, the very best thing we can do is offer our customers a delivery window of between 2-7pm Mondays.
Some weeks your box will be earlier or later on the delivery run than other weeks, and sometimes we switch up our delivery sequences completely depending on the number of boxes we have and where they are going.
We are working on a system to improve our delivery process, so if you have suggestions please let us know by emailing or commenting below.
We really want to make this work for you!
If you are worried that your box hasn't been delivered, please get in touch via email or phone 0447 415 993, noting that most deliveries will be finished at 7pm, so if it is before that time then it is likely your driver is still on the way :)
As always, any comments or questions just ask us!