When do I know what is in the box each week?
You will receive an email on Tuesday night with a link to what’s in the box for your upcoming delivery. Our lists are published Tuesdays as this gives us enough time to know what’s coming off our farm and from other local and organic farms.
It is important to note that whilst we create a list of the contents of the box each week, we are working with mother nature, and sometimes harvests don't always happen exactly as planned. This means that when we are packing your box, we will do our best to give you exactly what we promised and more, however on the day, we may make last minute substitutions and adjustments based on availability.
How to make swaps?
We love to support you to make the boxes work for you and your family, and offer the chance to make up to two swaps to the lists each week. Submitting swaps requests is easy. Go to the webpage for your box size, scroll down, view the list and then click on the request swaps button.
We can only accept swaps via the swap form for the product page of your box size. In order to ensure availability and accuracy of swaps we can only add extras of what is already in the box on that list. We will calculate the equivalent amount to replace in the box for the items removed.
You'll get an email to confirm swaps requests have been submitted.
Sometimes on the day we may need to make last minute substitutions to swaps requests. We will always do our best to accomodate your needs and appreciate your understanding if we need to provide an alternative.