Everything you need to manage your upcoming orders
All in one place
Everything you need to manage your upcoming orders
All in one place
Box Lists are updated weekly and published by 12noon Tuesdays. Please click on the links below to access the weekly lists and swaps forms.
Take full control over what you need by accessing your customer portal online.
The following guides will show you how to make adjustments to your order including:
Please note that you will be unable to complete delivery address changes in your customer portal. These should be requested via the chat function or via email to Boxes@goodharvest.com.au
You can login anytime to manage your susbscription by going to the top right of any page on the website > SIGN IN or click below
Once you are logged in click Manage Subscriptions
If you are having trouble logging in you may get an error such as- Customer not found. This means you need to activate your account.
You can do this on the login page or by clicking below
Its easy to skip your order once you are logged in.
Log in to your customer portal to skip a delivery.
Click below to watch our instructional video
Its now easier than ever to add products to your upcoming orders!
Log in to your customer portal to add products
Click below to watch our instructional video
Removing products can be completed via the delivery schedule or subscriptions page - be sure to login first.
Click below to watch our instructional video
Be sure to login first to your customer portal.
NOTE: you will need to change the frequency on ALL products in your order
Click below to watch our instructional video
Log in to your customer portal to change item quantities.
Click below to watch our instructional video
Please note there is no instruction video for updating card info due to the sensitive nature of card info.
The main reason to edit your order date will be to align deliveries.
Please note: All orders process Wednesday evening for delivery friday, so all order dates must be on a Wednesday.
Click below to watch our instructional video
You now have access to cancel subsctipions and products direct from the customer portal. Be sure to login first.
Click below to watch our instructional video