Managing Orders - How to cancel subscription products
You have access to cancel subsciptions and products direct from the customer portal. Be sure to login first.
1. Click the View Your Upcoming Order tab or Manage Subscriptions to see all products you have a subscription for.
2. Click into Manage this Subscription next to the product you wish to cancel.
3. Scroll down to the bottom to CANCEL SUBSCRIPTION
4. Choose your cancellation reason. Click Next & Cancel Subscription.
If you wish to cancel all upcoming orders and products you need to repeat this process for all active subsctiption items.
Verify products have been cancelled via the view upcoming orders page or Manage Subscriptions tab.
If you have cancelled ALL products you'll see a little note in the Manage Subscriptions tab that says:
Click below to watch our instructional videos